Thank you for your interest in coming to Back On Track Physiotherapy. Our focus is to help you become painfree and regain your optimum physical health. We see this as a team effort between you and your therapist - you will receive one-on-one care, you will be shown exercises and educated on your condition, and you will know how to prevent recurrence.

Your treatment here involves one real goal - how quickly can we return you to optimum independent function. We discourage you from becoming entirely dependent on us to manage your condition ; we encourage your participation in the process as being active and educated will give you some control and confidence in managing your condition and lead to a quicker recovery.

We hope you find the following information helpful when attending your upcoming appointment and in answering any further questions you may have about physiotherapy and Back On Track.

Our Location
We have three locations to serve you better.

Our Ottawa Clinic is located at 380 Hunt Club Road (beside the Keg Restaurant) in suite 107. We are approximately 1 km east of the intersection of Hunt Club and Riverside and 3 km west of Bank and Hunt Club. We are right beside the Days Inn Hotel and across the street from the Ottawa Hunt Golf Club. There is an OC Transpo bus stop directly in front of the building.

Inside you will find a very clean spacious state-of-the-art facility. Besides the large bright treatment area (with privacy curtains), you will find a fully equipped gym and exercise area that includes a rehab pulley system, Swiss balls, resisted exercise strength station, a cardio area, and some unique rehab and sport-specific equipment.

Our Manotick Clinic is conveniently located in the Manotick Medical Centre. We are located across from the Manotick Public Library in between the two bridges. There is plenty of free parking. We are downstairs across from the X-Ray department and the Lab.

Our newest clinic is located in Carleton Place. We are located in the new shopping plaza beside the Broadway restaurant. Inside you will find a large, brand new, state of the art facility. A full gym, with cardio and weight equipment. As with our other locations you will find unique rehab and sport-specific equipment.

Parking
There are no worries here as there is plenty of free parking at all our Clinics and designated disabled parking as well.

What To Bring

-	if you received a doctor's referral for physiotherapy or massage therapy, please bring it to your first appointment

-	also, if you had any diagnostic studies done (x-ray, CT scan, MRI, ultrasound, etc.) relating to your injury or problem, please bring a copy of the REPORT ( not the actual film itself) -- you can get this from your family doctor

-	if your appointment has to do with a motor vehicle accident, we will need your insurance information, claim number as well as your adjuster's name and phone number

-	if you are a Veteran, active Service member or RCMP we will need to photocopy your Health Identification Card. As a registered Blue Cross treatment facility we are able to direct bill.

-	appropriate clothing depending on area of injury (shorts, tank top, running shoes)

About Your Treatment
Our focus is to give you one-on-one time with your physiotherapist to determine an individualized treatment program for your specific problem. One of the keys to effective treatment is finding the underlying cause of the problem; it may not be as simple as you think and it may not be solely where the pain is.

For example, your recurring low back pain may be compensatory for a very stiff hip or mid-back; treatment would have to involve these areas to be efficient and to prevent continuing flare-ups.

Your first visit with your physiotherapist will be for a minimum of one hour, during which they will conduct a very thorough biomechanical assessment to find this cause and then initiate treatment. We will explain our findings to you and offer immediate suggestions and ideas to help you cope with your pain and improve your function.

Our therapists are usually booked no more than two clients per hour so as to ensure they can use their skills and knowledge efficiently, focus on your needs, and offer extremely effective treatment.

If you cannot attend your appointment we require 24 hours notice or there will be a cancellation charge. You have scheduled a time with your therapist; this is booked specifically for you. Please respect your therapist's time and that of the other clients. You can leave a message 24 hours/day at

 

Hunt Club (613)521-5215 * Manotick (613)692-1572 * Carleton Place (613)253-5215

 

Your treatment may involve:

-	manual therapy (joint and soft tissue mobilization/manipulation)

-	work/sport/injury specific exercises

-	electrotherapy (ultrasound, interferential current, musle stimulation, etc.)

-	pain management

-	taping/bracing

-	lifestyle education

Each treatment is personalized to meet your needs according to your type of injury, your history, your work demands, your goals, and your lifestyle.